Advanced Communication Skills
Really understand how you impact on others and learn how to do so in the most effective and positive way.
Is this right for me?
This 2 day workshop is ideal for anyone in management and senior staff who are responsible for others at work. The emphasis of this workshop is on you and how you communicate. Neuro Linguistic programming techniques are used as a sound basis to improve your communication skills to a higher level.
What will you learn?
- Negotiation Skills
- Problem Solving
- How to deliver difficult messages and maintain the relationship
- understand how our belief systems cause you and others to adopt certain mindsets and behaviours in particular situations
- reducing the impact of anger in the work place
- securing a productive encounter from difficult encounters
- learn how to become more flexible in your communication strategies to deal with any given situation
- delivering feedback which is fair and encouraging
- dealing constructively with negative and unresponsive people
- managing change
