The Role of the Manager
Inspire, lead and motivate your team to achieve your business goals. Learn the management skills to gain the most through understanding your business strategy and how to motivate your team to work towards those objectives.
Is this right for me?
Are you new into a supervisory or management role, or do you need a refresher in effective management techniques. This 3 day workshop will teach you all you need to be an effective and successful manager and leader.
What will you learn?
- What is the role of the manager?
- What is a Leader?
- Motivation & creating a team
- Business Planning and writing a Business Plan considering vision, mission, objectives and values, doing a SWOT analysis, people analysis, and considering what activities need to happen in order to achieve the end goal result
- Communicating the plan to the team and agreeing goals for the team and individuals
- Develop strength through playing to your staff's strenghts
- How to communicate effectively in the team, handle conflict and encourage assertive communication
- Reviewing staff performance through appraisals and agreeing personal development plans using SMART goals
- How to manage under performance through regular documented staff reviews
- How to be an effective trainer using observation, feedback and coaching support
- Time management through planning, prioritising, and delegating work loadsøø
